Frequently Asked Questions
Everything you need to know about your KODAK photo experience.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
Do KODAK Photo Plus products come with a warranty?
Yes, all our electronic products, including printers and cameras, come with a standard one-year limited warranty covering manufacturing defects.
What is your return policy for opened items?
We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories included. Please note that consumables like photo paper and film cannot be returned once the seal is broken.
Are your portable printers compatible with both iOS and Android?
Absolutely. Our KODAK Smile and Step printer lines are compatible with most iOS and Android devices via the dedicated KODAK mobile app and Bluetooth connectivity.
How can I track my package after it ships?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.